(972) 372-9811
1702 N. Collins Blvd., Suite 190, Richardson, TX
Marriage and Family Therapist, specializing in couples, individuals, families, and adolescents
1702 N Collins Blvd, Suite 190, Richardson, TX 75080 - (972) 372-9811

Frequently Asked Questions

How do I know when it’s time to see a therapist?

If you’re looking or questioning that is your answer. By coming to a session you are not committed. Come in and see if it’s the right time for you, discuss your questions and concerns, and sense your comfort level.

How long will I be in therapy?

There is no set time to how long therapy last. Therapy is based on each person’s needs and goals. This is a conversation that will occur between the client and therapist during sessions.

How do I set up an appointment?

Call me today at 972-372-9811 or email at katie@sanderscounseling.com.

Do you take insurance?

I accept insurance and I’m in network with BCBS PPO and Anthem EAP. What “in network” means is I work with your insurance company on their contracted rates. You may or may not have a co-pay, the money you pay goes towards your deductible.

I am out-of-network with other insurance companies. Out of network means that I don’t have a contract with other insurance companies. Your payments may potentially go towards your deductible and be reimbursed. I will give you the necessary paperwork to submit to your insurance company for potential reimbursement.

What does private pay mean?

If you don’t have insurance or you are choosing not to utilize your insurance benefits then you would pay yourself which is called out of pocket. Some people choose not to use their insurance to avoid having a diagnosis. When you choose to use insurance there must be a diagnosis sent to the insurance company. For further information this can be discussed in session or by phone.

What payment methods do you accept?

Cash, Check, and Credit Card (all types).

How long are sessions?

A therapeutic hour is 50-55 minutes.